Episode 64: The Best Leaders Avoid These 12 Communication Mistakes

I want to preview today’s episode by sharing a quote and a definition.

The quote:

George Bernard Shaw once said: The single biggest problem in communication is the illusion that it has taken place.”

The definition:

Il·lu·sion (/iˈlo͞oZH(ə)n/)

noun

a thing that is or is likely to be wrongly perceived or interpreted by the senses.

We’ve all been there. We wrap up a meeting with a parent or a teacher and we think to ourselves:

“That went really well!”

“We were definitely on the same page.”

“I think that they really felt heard.”

“Nailed It!”

The problem is that it was all an illusion. We thought that excellent communication and a shared understanding had taken place. 

But, we were wrong. 

That parent or teacher left that meeting thinking something completely different than what we thought we had so clearly communicated.

Effective communication is hard. That said, effective communication is EXTREMELY important in our roles as school leaders.

We are going to work together to get rid of the illusion and make sure that we are communicating effectively. On today's episode of the Private School Leader Podcast, we are going to discuss The 12 Communication Mistakes That The Best Leaders Avoid.

I hope that you will listen to the podcast for your weekly dose of motivation, inspiration and PD. Thanks so much for listening and thanks for making a difference!

Mark Minkus

I want to say thank you for listening to the podcast by giving you a FREE GIFT. It is called The 7 Steps To Having Successful Meetings With Upset Parents. This guide is an 11 page pdf that gives you a step by step plan to have better meetings with the parents at your school. Every good coach has a game plan. Every good teacher has a lesson plan. Too many private school leaders don’t have a plan when they sit down to meet with an upset parent. Well, now you have a PLAN! You can grab this FREE GUIDE at www.theprivateschoolleader.com/meeting

I’ve created a free resource for you called “The 6 Things That Every Private School Teacher Wants From Their Leader”. This guide is a 6 page pdf that will be a game changer for you. I guarantee you that if you do these 6 things, the teachers at your school will be happy to follow you. You can pick up your free guide by going to www.theprivateschoolleader.com/guide

I want to give you a gift to say “thank you” for listening to the podcast. I have created a FREE guide for you called “5 Strategies To Help You Work With Difficult Parents”. We know that working with parents is part of the job and most of our parents are great, but some of them can be very demanding and emotional and difficult. This guide will give you the tools that you need to build better relationships and have better meetings with the difficult parents at your school. Go to www.theprivateschoolleader.com/parents to grab the guide. Thank you again for listening every week!

Please check out all of the free resources on my website that can help you serve and lead your school community. There are "Plug & Play PD's" (45 minute webinars with guided notes) as well as Top 10 Lists of Leadership Books, Productivity Books and TED Talks over at www.theprivateschoolleader.com/resources. You can grab the show notes for today's episode at www.theprivateschoolleader.com/episode64

If you have gotten value from listening to the podcast, I would love to work with you 1-on-1. I would love to take my experience and help you to feel less overwhelmed and frustrated or help you have success if you are a brand new leader. I also work with private school leaders who are aspiring Heads of School and want to accelerate their leadership growth or experienced leaders that are moving on to a new school and they want to get off to a great start. If I’m describing you, then head over to www.theprivateschoolleader.com/coaching to learn more about working with me 1-on-1.

Please write a review of this podcast and help the algorithm push this content out to more leaders. I would love to get your feedback about the podcast, ideas for future episodes and hear about how you are implementing these strategies in your life and at your school. You can email me at [email protected] Thanks!!


I’ve created a FREE RESOURCE for you called “The Top 6 Ways To Protect Your School From a Lawsuit”. This is a 10 page pdf that will help you to keep your staff and students safe and help keep your school out of court. Litigation is expensive, time consuming and extremely stressful. This common sense guide will help you to be more intentional and proactive when it comes to protecting your school. You can grab “The Top 6 Ways To Protect Your School From a Lawsuit” at www.theprivateschoolleader.com/lawsuit. Thanks!